HOW WE WORK
More Than Pest Control — It's Peace of Mind.
Pest Control Done Differently
Most pest control companies show up, spray, and leave. At Pest Stop, that's not how we operate — and it never has been.
Every service we provide is built on a simple but demanding standard: do the right thing, for the right reason, using the best available science. That means understanding what's actually happening in your home before we ever open a product. It means selecting treatments based on evidence, not habit. And it means being honest with you about what we're doing and why — every single time.
This page explains exactly how we approach our work, from the first phone call to the final follow-up.
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In the Pest Control Industry Since 1975
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Up to Date With the Latest Technology
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Providing Quick & Effective Solutions
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Thousands of Satisfied Customers Serviced
Our Guiding Principles
Knowledge Before Application
The most important tool our technicians carry isn't in their truck — it's their training. Understanding pest biology, behavior, and the conditions that allow infestations to take hold is what separates a targeted, effective treatment from one that simply masks a problem. Every Pest Stop technician is trained to identify correctly before they treat — because the right answer depends entirely on knowing what you're actually dealing with.
Integrated Pest Management - Not Just Pesticides
We operate on the principles of Integrated Pest Management (IPM), a science-based approach that treats pesticide application as one tool among many — not the default response to every situation. IPM means inspecting thoroughly, identifying the pest and its root causes, considering all available solutions, and applying chemical treatments only when justified and in the most targeted manner possible. The goal is a long-term solution, not a temporary fix.
Application Is Everything
No pesticide is without risk. What mitigates that risk is the knowledge, judgment, and precision of the person applying it. At Pest Stop, product selection and application method are determined by the specific pest, the severity of the infestation, the structure of your home, and the people and animals living in it. We don't use a one-size-fits-all approach because pest problems aren't one-size-fits-all. Every treatment decision is deliberate and justified.
Transparency Is Non-Negotiable
Our technicians are educators, not just applicators. Before we treat, we explain the problem. During the visit, we explain what we're doing and why. After we're done, we explain what to expect and what — if anything — you need to do. You should always know exactly what is happening in your own home. That's not a courtesy — it's our standard.
We Sell What You Need- Nothing More
We will never recommend a treatment that isn't warranted, exaggerate the severity of a pest problem to justify additional services, or push products or plans that don't serve your actual situation. Our recommendations are grounded in what we find during inspection and what the evidence supports. If you don't need something, we'll tell you.
Environmental Responsibility Is Part of the Job
Pest control doesn't happen in isolation. Our treatments take place in homes surrounded by yards, gardens, waterways, and ecosystems that matter. We consider the impact of every product on pollinators, non-target organisms, and the broader environment — not because it's required, but because it's the right way to operate in the communities we serve.
How a Pest Stop Service Works — Step by Step
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Step 1: Your Call
When you contact Pest Stop, reaching a real person is always our priority. During business hours, our team answers directly and is ready to help. For after-hours calls and overflow situations, we use an AI-assisted answering service designed to gather the key information our team needs — what you're experiencing, how long it's been going on, details about your home, and whether you have pets, children, or other household considerations that should shape our approach.
This isn't about replacing a conversation — it's about making sure that when we call you back, we're not starting from zero. We come prepared with solutions already in mind, so your time isn't wasted and neither is ours.
If AI-assisted systems aren't your preference, that's completely understood. You can always leave a message and a member of our team will return your call personally. However you reach us, our commitment is the same: a prompt, informed response from people who take your pest problem seriously. Call us at (360) 506-6033 or request a free estimate online.
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Step 2: The InspectionEvery service begins with a thorough inspection. Our technicians don't guess — they look. We examine the interior and exterior of your property, identify the pest species present, assess the severity of the infestation, and look for the conducive conditions that are allowing the problem to persist. Cracks, moisture issues, entry points, food sources, harborage areas — we find what's driving the problem, not just where it's showing up.
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Step 3: Identification and AssessmentCorrect identification is the foundation of effective pest control. Different species require different approaches, and treating the wrong pest — or treating the right pest the wrong way — wastes your time and money while leaving the problem unsolved. Once we've identified what we're dealing with, we assess the appropriate treatment threshold and determine what level of intervention is actually warranted.
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Step 4: The Treatment PlanBefore we apply anything, we explain our recommended treatment plan to you clearly — what we're proposing, why we've chosen that approach, what products will be used, how they'll be applied, and what you and your household should expect. You'll have the opportunity to ask questions and raise any concerns. We don't proceed until you understand and are comfortable with the plan.
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Step 5: Targeted TreatmentTreatment is applied precisely, in the locations and quantities that the situation requires — and no more. We follow all label requirements and regulatory guidelines, and we take additional precautions in homes with pets, children, or sensitive individuals. Where non-chemical solutions can contribute to resolving the problem — exclusion, habitat modification, sanitation recommendations — we incorporate those as well.
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Step 6: Communication and DocumentationAfter treatment, we walk you through exactly what was done, where products were placed or applied, and any steps you should take following the service. We document the visit thoroughly, including what was found, what was applied, and any conditions we observed that should be addressed. You'll leave the conversation knowing exactly what happened and what comes next.
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Step 7: Follow-Up and PreventionFor many pest situations, the initial treatment is the beginning of the solution — not the end. We'll advise you on follow-up expectations, including whether additional visits are likely to be needed and what timeline to expect. We'll also provide practical, honest guidance on the conditions in and around your home that contributed to the problem, and what can be done to reduce the risk of recurrence. Our goal is a long-term result, not repeat business driven by problems we could have helped prevent.
Our Guarantee
When we provide a treatment for covered pests, we stand behind our work. If pests return between scheduled services, so do we — at no additional cost, provided the recommended conducive conditions have been addressed. We offer renewable service agreements that extend this coverage month to month, giving you ongoing protection and the confidence that Pest Stop is in your corner for the long term.
We back our work because we do it right. That's not a marketing claim — it's the standard our team is held to on every single visit.
What You Can Always Expect From Pest Stop
A thorough inspection before any treatment. Honest identification and assessment. A clear explanation of the plan before we begin. Targeted application based on science, not habit. Full transparency about what was done and why. Practical guidance on long-term prevention. And a team that treats your home with the same care and respect they'd want shown in their own.
More Than Pest Control — It's Peace of Mind.
Call (360) 506-6033 or request your free estimate online.
Hear From Our Happy Customers
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"Exceptional Service at a Reasonable Price"My rodent problem is resolved and I encourage others to use PestStop as this company provides exceptional service at a reasonable price.- Eddie M.
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"Explained the Process Clearly and Eased Our Concerns"Have had an annual contract with this company for over a decade. Our house stays pest and critter free but when an issue does arise, they are quick to address it.- Mike S.
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"Continues to Deliver Excellent Service"I found a mouse in my garage, first time in 5 years, they came right out and set up bait stations and also did an insect inspection and spray. I cannot recommend them enough.- Jeanie L.
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"He explained the process clearly and eased our concerns."Our house stays pest and critter free but when an issue does arise, they are quick to address it.- Mike S.
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"Kind And Courteous"Jason, our technician, is always very kind and courteous. He is very knowledgeable and answers all my questions easily.- Bj P.
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"Professional and Friendly"They always show up on time.- Denise W.
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"Peststop Is a Great Company"Julie in the office is always so helpful and kind.- Leslie C.
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"Responsive Professional"What they do for us works!- JoAnne B.
Your Pest Management Professionals
Meet Our Team
At Pest Stop, we have the skills and experience you deserve. Get to know our team by selecting the member you would like to learn more about.
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Chuck & Karla Founders and Previous Owners -
Billy Olesen President, Associate Certified Entomologist, Owner -
Julie Office Manager, Corporate Secretary -
Rennie K. Technical Director, WSDA/ODA State Certified -
Jason C. WSDA State Certified Technician , PCO General & Structural Pest Management, Service Manager -
Graham D. WSDA State Certified Technician , Community Outreach Specialist -
John T. PCO General & Structural Pest Management -
Rhett G. Licensed Pest Control Technician -
David P. PCO General & Structural Pest Management -
Bryce D. PCO General & Structural Pest Management -
Bruno K9 Pest Sniffer In Training -
Bella K9 Pest Sniffer