Skip to Content
Pest Stop Pest Stop
Call Us Today! 360-506-6033
Top

Privacy Policy & Terms and Conditions

Effective date: 1/1/26
Last Updated: 4/30/26

Pest Stop Services, Inc. (“Pest Stop,” “we,” “our,” or “us”) is committed to protecting your privacy and providing a safe, transparent online experience. This page outlines both our Privacy Policy and Terms and Conditions governing your use of www.peststop.com (the “Site”) and our services.

By using our Site or submitting your information, you agree to the terms outlined below.

SECTION 1: PRIVACY POLICY

1. Information We Collect

a. Personal Information

We collect information you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Information submitted through forms, chat, or scheduling tools

b. Automatically Collected Information

  • IP address
  • Browser and device type
  • Pages visited and time on site
  • Referral source

c. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Support marketing and advertising

2. How We Use Your Information

We use your information to:

  • Provide pest control services
  • Schedule and confirm appointments
  • Respond to inquiries
  • Send service updates and reminders
  • Deliver marketing communications (with consent)
  • Improve our website and services
  • Comply with legal obligations

3. Lead Forms, CRM & Marketing Automation

When you submit your information:

  • Data may be stored in our CRM system
  • We may use platforms like email services, scheduling tools, and Twilio for SMS
  • Information may be used for follow-up, service reminders, and marketing
  • All vendors are required to protect your data.

4. SMS Communications

By opting into SMS communications:

  • You consent to receive marketing and service-related messages
  • Message frequency varies
  • Message and data rates may apply
  • You may opt out anytime by replying STOP. For help, reply HELP.
  • Mobile numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

5. How We Share Information

We do not sell your personal data.

We may share data with:

  • Service providers (CRM, payments, scheduling, SMS platforms like Twilio)
  • Marketing platforms (Google Ads, Meta Ads)
  • Legal authorities when required

6. Data Security

We use reasonable safeguards to protect your information. However, no online system is 100% secure.

7. Data Retention

We retain information only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Business operations

8. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing
  • Contact us to exercise these rights.

9. GDPR Rights (EEA Users)

You have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability

Legal basis: consent, contract, or legitimate interest.

10. California Privacy Rights (CCPA/CPRA)

California residents may:

  • Request disclosure of collected data
  • Request deletion
  • Opt out of sale (we do not sell data)

11. Advertising & Tracking

We use tools like:

  • Google Ads
  • Meta (Facebook/Instagram)

These tools may track behavior for targeted advertising.

12. Cookie Consent

You will be presented with a cookie banner allowing you to:

  • Accept cookies
  • Decline non-essential cookies

13. Cookie Banner Script

We use cookies to improve your experience and for marketing purposes. A cookie banner is displayed on our website where you can manage your preferences.

14. Children’s Privacy

We do not knowingly collect data from children under 13.

15. Changes to Privacy Policy

We may update this policy at any time.

SECTION 2: TERMS AND CONDITIONS

1. Website Use

You agree to use this Site lawfully and not:

  • Engage in fraud
  • Attempt unauthorized access
  • Disrupt website functionality

2. Intellectual Property

All content on this Site is owned by Pest Stop Services, Inc. and may not be used without permission.

3. Service Disclaimer

Information on this Site is for general purposes only and may change without notice.

4. Limitation of Liability

We are not liable for:

  • Damages from use of the Site
  • Errors or omissions
  • Unauthorized data access

5. Third-Party Links

We are not responsible for third-party websites.

6. User Submissions

You agree submitted information is accurate and may be used to respond to your request.

7. Indemnification

You agree to hold Pest Stop harmless from claims arising from your use of the Site.

8. Governing Law

These terms are governed by the laws of Washington State.

9. Pest Stop Services – SMS Terms and Conditions

By opting in to our SMS marketing program, you consent to receive marketing text messages from Pest Stop Services at the number provided. We will send periodic messages regarding current promotional offers, new services, and account information. Message frequency varies. Message and data rates may apply.

You can unsubscribe at any time by replying STOP. For help, reply HELP.

Your mobile number will not be shared with third parties or affiliates for marketing or promotional purposes.

10. Changes to Terms

We may update these Terms at any time.

CONTACT INFORMATION

Pest Stop Services, Inc.
Website: www.peststop.com
Phone: (360) 352-3788